People like to talk. Businesses need to talk.
Correllation loves to listen and can give you the platform
We have experience in sourcing, designing, delivering and
managing telephony solutions based purely on the needs of
the customer. We won't demand you go for a traditional onsite
PBX, we won't demand you go for the latest trend Hosted
VoIP Solution. We will work with you and understand what
you need as a business and then present the best option
available to you.
We can supply, install and manage traditional onsite PBXs
such as Avaya and Mitel. You may be, however, one of the
many organisations that are considering the migration to
a hosted IP telephony environment once your legacy systems
reach the end of their life.
Correllation understands converged networks and how telephony
can fit into your business processes, so, through a consultative
approach we can ensure that transition is seamless as possible.
Cloud-based telephony guarantees security and reliability,
enhanced with powerful multimedia collaboration features.
Call costs are low, and adding capacity as your business
grows is incredibly simple - with no additional hardware
costs. Hosted VoIP offers dual site redundancy, too. That
means robust protection against any possible hardware or
With a host of benefits and features, hosted VoIP may be
the best solution for your business. Correllation can identify
if this is so and provide the service to you.
Pick up your voicemail on any device or have them automatically
transcribed so you can see at a glance who the message was
from and reply instantly. Send and receive instant messages
whether you are engaged in an active call or not.
Don't let time and distance get in the way. Get together
and create those all important business plans using the
bespoke MeetMe audio conferencing capabilities. Use video
and audio to talk easily, privately and securely.
Choose where calls go and how they are received. Find call
logs easily, and quickly store and search historical data.
Enable the features you need including flexible and reliable
routing control over multiple locations.
Use an online portal to manage your address book, view call
logs and voicemail, set personal preferences including contact
information, picture or office-hours, as well as configure
and manage how calls are routed to you.
Advantages over traditional PBX
No huge upfront fees - per user per month billing
Reduced call charges - Free inter-office and site calls
No maintenance or upgrade fees - Maintenance and upgrades
are completely free of charge
Simple Modularity - Build the system around your business
& add as you grow one user or feature at a time with
no setup costs
Eliminate phone technician delays - Make changes yourself
with instant impact
Unlimited Scale and International Reach - Run thousands
of users on the same system across the world
Network Quality Guarantee - Connect using our network and
we guarantee performance
Plug & Play - We deliver the phone, plug it in and away
Traditional PBX may be the right solution for your business
and Correllation will identify if this is the case. PBX
s we offer:
Avaya IP Office
Avaya IP Office is suitable for companies or branch offices
at home or internationally with less than 20 extensions,
but can scale to support up to 1,000 users across 32 sites.
sites can be connected together with IP Office Preferred
and Advanced editions with free calling between networked
Full support for SIP
extend your VoIP solution into the public network using
SIP Trunks for PSTN connectivity, reducing network costs
and providing greater flexibility.
Support for hot desking
users can log in at any phone at any desk and be automatically
presented with their configured profile, removing the need
for a physical device for every user.
One number access
each user has a single number which can be routed to any
device at any time at the touch of a button. Mobile and
desk phone twinning allowing calls to ring simultaneously
at both phones.
In-built conference bridge
allowing audio conferencing to be provided to all employees
and removing the expense of external conferencing.
each user gets their own voicemail box that can be used
to support their desk and mobile phones.
providing auto-attendant capability with easy-to-follow
menus , taking the burden away from the reception function.
PC- based IP Office apps
providing soft-phone capabilities, enabling users to access
calls logs, set up their own call routing profiles, call
from corporate directories, consult colleague presence information,
use Instant Messaging and benefit from a universal inbox
for all communications.
an in-built call recording option enables the recording
of specific users or record-on-demand capabilities for executives.
Both of these capabilities, along with voicemail can be
Comprehensive end-point support
with IP, analogue, digital, wireless, DECT, Bluetooth and
third party SIP phone support as well as full support for
Norstar and BCM digital and IP phones.
VPN phone access
phones can be connected to any secure network end-point,
so users can access your network from home or a remote office
through secure VPN access and their phone is automatically
configured onto the network.
Mitel 3300 IP Comms
The Mitel 3300 ICP is a proven, resilient, converged communications
platform that can add feature-rich IP communications and
advanced user applications to your local and wide area networks,
including international locations.
Readily scalable, the Mitel 3300 ICP can be configured and
integrated into any corporate LAN/WAN infrastructure regardless
of manufacturer to provide IP communications and applications
access to users within a central office, remote satellite
offices or working from home.
It also supports many advanced applications including mobility,
team working, customer interaction and messaging. All are
easily accessible via the industry's most extensive portfolio
of desktop devices and are readily managed via web-based
embedded system management capabilities.
Onsite Engineer Support
Replacing ISDN lines with SIP Trunks can give your business
flexibility and resilience. Correllation is on hand to advise
your business and implement any changes required.
Reduce the quantity of ISDN lines and save thousands of
pounds in line rental with little or no upfront capital
Make significant cost savings on your voice traffic with
no complicated discount structure or long term commitment
Boost the resiliency of your voice communications as part
of your Business Continuity and Disaster Recovery planning
Consolidate your communications supply and invoicing with
a single bill and a dedicated customer service team
Enable flexible working in a controlled and manageable way
while keeping the associated costs under control
Bring your voice service more in line with your other IT
Significant savings can be made:
By replacing expensive ISDN phone lines with an IP connection
between your existing PBX and our network.
Our flexible SIP Trunking service can deliver the benefits
of Voice over IP to your existing PBX, or simply help drastically
reduce your monthly line rental charges.
The internet is now being used as the primary communications
infrastructure for most businesses and the natural progression
is to use it to carry your inter-site voice traffic at no
cost, or to replace expensive ISDN or PSTN phone lines.
Our SIP Trunks are compatible with a wide range of IP phone
systems but as an alternative we can SIP-enable your existing
PBX by implementing a gateway solution, without having to
make any changes to your hardware.
Correllation can offer a wide variety of different types
of numbers, depending on the requirements of your business.
You will have a dedicated account manager - our industry
leading customer service is an integral part of the Correllation
experience. Numbering solutions we provide include:
01 and 02 Virtual Local Numbers
Be "local" in any UK town or city using Correllation
cloud based Local Numbers. Most people prefer to call a
business that's local, particularly if they're calling a
tradesperson, shop or a taxi company. Local numbers can
help build trust and they'll also save money for your customers,
as calls to 01/02 numbers are often included for free in
landline and mobile packages.
0800 Freephone Numbers
Use 0800 Freephone Numbers for your business and receive
more calls. Widely used for more than 30 years, 0800 Numbers
are well known and trusted by callers. They can provide
a professional image and a competitive edge. Talk about
customer friendly! 0800 numbers are free to call from UK
mobiles (since 2015) and UK landlines. They also enable
you to increase your business's reach with a number that's
not specific to a local town or area in the UK.